CONDUCT POLICY

To maintain a respectful and positive environment, Britany J Beauty reserves the right to cancel or refuse service to anyone displaying inappropriate or disrespectful communication.

If there is an issue with your order upon delivery, please contact us within 24 hours so we can review and work toward a solution.

Unauthorized chargebacks for completed orders will be disputed with supporting documentation.

PLEASE NOTE: Major design changes cannot be made once an order has been placed. Minor adjustments (such as color changes or removing a small design element) may be accommodated if requested within 24 hours of purchase.